Service Plans for Small Business

We can provide a service plan to both repair, maintain and support a small business. This includes

• Repair and service desktop and laptop computers
• Computer installation & setting up a new computer
• Set up and maintaining a backup plan
• Setup and maintain a UPS if required.
• Install new computer hardware such as DVD burner, extra disk drive, scanner, printer, etc.
• Answering technical support questions in person and on the phone
• Remote control screen sharing for fast response to "how do I do this?" questions
• Maintain a WiFi network
• Solve Internet connectivity problems
• Maintain, or create a web site for your business

Service Plans for Seniors

We frequently are asked by family members to assist their elderly parents with computer problems. We can provide a comfortable support option where we provide all forms of technical support for the seniors, and if appropriate invoice the family members for our services. This removes the stress of who do I call, what will it cost, and they have a friendly person to call who becomes familiar with their setup and the types of problems that they will encounter.

We setup the ability for the computer to be securely remotely controlled, so we can see the problem they are encountering, and in many cases solve finger problems without a site visit, and thus keep costs down yet provide prompt assistance. Our greatest source of service calls for seniors are for "how do I do this", or " this does not work anymore" rather than a broken computer.

This removes the concern about renumeration and leaves them free to ask for help, even if it only takes 10 minutes, they get a fast and inexpensive source of assistance.

Call us today to see if we can provide an appropriate plan for your family.